Refund Policy

Approved refunds are typically initiated within 2–3 business days of inspection and appear in 5–7 business days depending on your bank or UPI provider.

COD orders may be refunded via bank transfer or UPI once account details are confirmed.

If only part of an order is returned, shipping fees (if originally charged) may be non-refundable. Product discounts are recalculated on the remaining items.

For refund status, check Account → Refunds or contact hello@lunara.studio with your order and refund ID.